Thursday, November 19th
The problems of the dabbawalas
They don’t have a vehicle -> they use the train, they share 2 bikes and use hand-drawn carts.
They don’t use any technology.
They are illiterate -> They can’t read and write.
There are many people in the street. Mumbai is the most densely-populated city in India.
However, the service is excellent! It’s a five-star service thanks to a colour code. The lunch-boxes are colour-coded.